Coronavirus Precautions

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During the current Covid-19 epidemic, The Besom in Ashtead, Leatherhead and Epsom is operating on a reduced volunteer team as many of our volunteers have had to self-isolate. We do, however, want to continue to help those in need as our resources and government guidelines allow. Below are some brief guidelines on our current operations:

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What we can do currently

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We are able to respond to requests for furniture and household items. We will always endeavour to help but will, on a case by case basis, assess our ability to respond in the light of government guidelines.

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Due to our ongoing support to our clients with household goods, we need to refresh our supplies so are still receiving and collecting some donations of furniture and household goods.

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Which services are currently suspended

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In general, we are unable to assist with decorating, DIY or gardening projects at the current time. However, we may be able to assist with small jobs if someone has a particular need. Key workers, please call us if you would like to discuss a particular need.

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Protocols

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Besom will follow government guidelines and best practise when visiting clients or picking up furniture. In particular:

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Please  assist us in keeping a 2m distance during visits. We may ask you and your family to stay in another room while we deliver furniture or install white goods.

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Please advise us if you anyone in the house we will be visiting has been or is currently infected with Covid-19. We will not be able to enter homes where there is a current infection.

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If we are picking up donated household goods we will also need to ask some further questions before collection.

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